PRE-SAFARI ACCOMMODATION
This safari is intended to depart Maun in the morning (around 0730hrs) on day 1. We strongly recommend therefore that you plan to arrive in Maun the day before the safari starts so that you have time to relax, do some shopping and if you wish, to embark on an optional scenic flight over the Okavango Delta. Reflect Africa Expedition cannot be held responsible for the late arrival of flights, adverse weather conditions or any delays beyond its control.
Note:We can handle pre and post safari accommodation arrangements on your behalf. However please make accommodation arrangements well in advance of your trip to avoid disappointment and the risk of having to find more expensive lodgings.
PAYMENT TERMS
A booking will only be confirmed upon the receipt of a 35% non-refundable deposit (unless otherwise agreed by both parties in writing).
Once a booking has been confirmed by Reflect Africa Expedition or its agent, in writing or by email, all terms and conditions apply and our cancellation policies will be in immediate effect.
An invoice issued by Reflect Africa Expedition serves as full confirmation of the booking.
The full amount of the safari is payable not less than 42 days prior to the date when the safari commences.
A booking made within 42 days of the commencement of the safari is payable in full on confirmation of the booking.
CANCELLATIONS
Note: If you wish to cancel your booking, you must inform Reflect Africa Expedition in writing. Cancellation will only be deemed effective on the day it is received by Reflect Africa Expedition.
The following charges will be payable by you depending on the number of days prior to the safari’s departure date when Reflect Africa Expedition receives the cancellation notice.
A cancellation fee of 35% of the total cost of the safari if cancelled 42 or more days prior to the safari’s departure date.
A cancellation fee of 50% of the total cost of the safari if cancelled 28-41 days prior to the safari’s departure date.
A cancellation fee of 75% of the total cost of the safari if cancelled 14-27 days prior to the safari’s departure date.
A cancellation fee of 100% of the total cost of the safari if cancelled less than 14 days prior to the safari’s departure date.
LUGGAGE
It is highly recommended that clients keep their luggage to a minimum. It is very important to note this when travelling on a safari because of space constraints. On charter aircrafts used to transfer clients to and from safari camps, luggage is restricted to 20 kg per person and this includes all hand luggage and camera equipment.
We therefore strongly recommend that you travel with ‘soft duffel’ or ‘backpack’ style bags. Please do not bring hard-body or wheeled suitcases as they will not fit properly in the vehicle-trailer, and also will not fit on the luggage compartments of the light aircrafts normally used.
Lightweight clothing of neutral colours that blend with the African bush and forest are preferable during summer.
Warm wear such as jackets and jerseys, again of neutral colours, should be brought along during the winter months as it can be very chilly on the early morning and late evenings. In some parts of the country temperatures can even fall below zero degrees Celsius.
Trousers, long-sleeved shirts and blouses are also necessary as they minimize the chances of getting bitten by mosquito.
Closed, comfortable walking shoes or gym shoes are a must in all seasons.
OPTIONAL ACTIVITIES
Note: All activities marked optional can be arranged for you at an extra cost.
We therefore strongly recommend that clients request additional optional activities at the time they request a quotation or make a booking to ensure the availability of such activities.